Shipping policy
Thank you for shopping at Just Brilliant! We are pleased to offer fast and secure shipping for all our valued customers.
Order Processing
- Orders are processed and shipped within 1-2 business days from the date of purchase. Please note that our business days are Monday through Friday, excluding holidays.
- Once your order is placed, our team carefully prepares and packages your items to ensure they reach you in perfect condition.
Shipping Methods
- We offer express shipping on all orders to provide you with the fastest delivery possible.
- Delivery times may vary depending on your location and the shipping method selected at checkout.
- You will receive a shipping confirmation email containing tracking information once your order has been dispatched.
Shipping Costs
- We offer complimentary express shipping on all orders to make your shopping experience seamless.
- Any additional charges, such as taxes or customs fees, incurred during shipping are the responsibility of the customer.
Delivery Timeframe
- Domestic orders typically arrive within 2-5 business days from the shipping date.
- International orders may take 7-14 business days for delivery, depending on the destination.
Order Tracking
- You can track your order's progress using the tracking number provided in the shipping confirmation email.
- If you encounter any issues with tracking your order, please contact our customer service team for assistance.
Undeliverable Packages
- In the event that a package is returned to us due to an incorrect address or multiple delivery failures, we will contact you to arrange for re-shipment. Additional shipping fees may apply.
Contact Us
If you have any questions or require further assistance regarding our Shipping Policy, please reach out to our Customer Support team at info@justbrilliant.us.
