These Conditions of Sale govern purchases made through the Just Brilliant website. By placing an order with us, you agree to these terms and conditions.
Product Availability
All products displayed on our website are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion.
Product Information
We strive to ensure all product descriptions, images, dimensions, and pricing are accurate. Due to the handcrafted nature of our jewelry and variations in screen displays, slight differences in appearance may occur.
Laboratory-grown stones and precious materials used by Just Brilliant are carefully selected for quality, brilliance, and craftsmanship.
Pricing
All prices are displayed in the applicable currency and may change without notice. Taxes, duties, and shipping charges may apply depending on the delivery destination.
Order Acceptance
Once an order is placed, you will receive an order confirmation email. Acceptance of the order occurs only once the order has been reviewed, processed, and dispatched by Just Brilliant.
We reserve the right to refuse or cancel any order in cases including pricing errors, suspected fraud, payment issues, or product unavailability.
Payment
Payments must be completed at the time of purchase through approved payment methods available on our website.
All transactions are processed through secure payment systems designed to protect customer information.
Customised & Personalised Orders
Custom-made, engraved, resized, or personalised items are considered final sale and cannot be cancelled, returned, or exchanged once production has begun.
Estimated production timelines for customised pieces may vary depending on the complexity of the design and craftsmanship involved.
Shipping & Delivery
Complimentary secured shipping and gift packaging are provided on all Just Brilliant orders.
Delivery estimates are provided as guidance only. Just Brilliant is not responsible for delays caused by customs procedures, courier disruptions, weather conditions, or circumstances beyond our reasonable control.
Customers are responsible for ensuring that shipping information provided at checkout is accurate and complete.
Returns & Exchanges
Eligible items may be returned or exchanged within 30 days of delivery, provided they remain unworn, unused, and in original condition with all certificates and packaging included.
Customised, engraved, or personalised creations are non-refundable and non-exchangeable.
Limitation of Liability
Just Brilliant shall not be liable for indirect, incidental, or consequential damages related to the purchase, use, or inability to use products purchased through our website.
Intellectual Property
All website content including designs, logos, product imagery, text, graphics, and trademarks are the exclusive property of Just Brilliant and may not be copied, reproduced, or distributed without written permission.
Contact Information
For assistance regarding your order or these Conditions of Sale, please contact:
Just Brilliant Client Services
Phone: +1 202 908 8112